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How hospitality in UAE hotels is being enhanced with robots!

The integration of robotics in the hospitality industry is no longer a futuristic concept but a present reality. In the UAE, hotels are increasingly adopting robotic technologies to enhance guest services, improve operational efficiency, and provide unique experiences. This blog explores how robots are transforming hospitality in the UAE and their impact on guest satisfaction.

Robots for Concierge and Customer Service

Robots are being employed in UAE hotels to handle concierge and customer service tasks, providing guests with quick and efficient assistance. These robots are designed to answer questions, provide directions, and offer recommendations on dining and activities. They can also assist with check-in and check-out processes, reducing wait times and enhancing the overall guest experience. Still these technologies are in the horizon in UAE hospitality industry. Yet, UAE hotels are adopting and expanding very fast.

For example, the Hotel Jen in Abu Dhabi uses a robot named Jeno to assist guests with check-in and provide information about the hotel and local attractions. Jeno’s friendly and interactive nature adds a unique touch to the guest experience, making it memorable and enjoyable.

Room Service and Delivery Robots

Room service robots are becoming a popular feature in many UAE hotels. These robots can deliver food, beverages, and other amenities directly to guest rooms, ensuring timely and contactless service. Equipped with advanced navigation systems, these robots can efficiently navigate hotel corridors and elevators to reach their destinations.

Hotels like the Rose Rayhaan by Rotana in Dubai have introduced room service robots to enhance hospitality and guest convenience. Guests can order meals through a digital interface, and the robot promptly delivers the order to their room, providing a seamless and innovative service experience.

Cleaning and Maintenance Robots

Robotics technology is also being used to improve cleaning and maintenance operations in hotels. Cleaning robots equipped with advanced sensors and AI can efficiently clean and sanitize hotel spaces, ensuring high standards of hygiene. These robots can operate autonomously, allowing hotel staff to focus on more complex tasks and enhancing overall efficiency.

The Marriott Marquis in Dubai employs cleaning robots to maintain its public areas and guest rooms. These robots use UV-C light technology to disinfect surfaces, providing a safer and cleaner environment for guests and staff.

Enhancing Guest Experiences with Entertainment Robots

In addition to practical applications, robots are also being used to entertain and engage guests. Entertainment robots can perform tasks such as playing music, dancing, and interacting with guests in a fun and engaging manner. These robots add a unique and futuristic element to the guest experience, making their stay more enjoyable and memorable.

For instance, the Yas Hotel Abu Dhabi features entertainment robots that interact with guests in the lobby and common areas. These robots provide a novel and entertaining experience, delighting guests of all ages and enhancing the hotel’s innovative image.

Booking Through estaie

For travelers looking to experience the benefits of robotic innovations in hospitality, booking through estaie is the ideal choice. estaie offers access to hotels in the UAE that are at the forefront of adopting robotic technologies. Whether you’re looking for a hotel with robot concierges, room service robots, or entertainment robots, estaie ensures a seamless booking experience that connects you with the best tech-driven accommodations.


Robotics is revolutionizing the hospitality industry in the UAE, offering innovative solutions that enhance guest services and operational efficiency. From robot concierges and room service robots to cleaning and entertainment robots, these technologies are transforming the guest experience and setting new standards in the industry. For those eager to explore these cutting-edge advancements, booking through estaie ensures access to the best robot-powered hotels in the UAE, promising a unique and futuristic Hospitality for your stay.


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